Frequently Asked Questions

Detailed information on how to get to Schönbrunn Palace can be found here:


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Your Benefits:

  • No queuing at the cash desk
  • Print your own admission ticket
  • Convenient payment by bank transfer or credit card
  • Order whenever you want, from anywhere in the world at www.imperialtickets.com

  • From Vienna Schwechat International Airport, take the A4 (Eastern Motorway) following signs to Vienna (“Wien”), then take the A23 (Southeast Tangent) following signs to Graz, and finally take the Altmannsdorf exit and follow signs Schönbrunn Palace (“Schloß Schönbrunn”)
  • From the A2 (Southern Motorway), drive towards the centre as far as Altmannsdorf exit and follow signs to Schönbrunn Palace ("Schloss Schönbrunn").
  • From the A1 (Western Motorway), follow directions to the centre as far as the Palace at Schönbrunner Schloßstraße 47.

Unfortunately, dogs cannot be taken into either the Palace or the Park.


Unfortunately, bicycles cannot be taken into the Park.


All filming and photography require a permit. Before beginning filming and photography in Schönbrunn, you need an official permit.

Please send your enquiry to foto[at]schoenbrunn.at

In addition, photographs of the Schönbrunn site may not be marketed and sold via commercial picture agencies. Advertising films and photos, and presentations of any kind (cars, fashion, …) are not permitted.


During opening hours, filming and photography in the display rooms is forbidden as a matter of principle. For current reporting and documentaries etc., please ask for a filming or photography permit (at least three weeks before planned start) from:
film[at]schoenbrunn.at for filming and foto[at]schoenbrunn.at for photos

Please note that advertising films and photos, presentations of any kind (cars, fashion, …) and films and photos for private purposes are not permitted.


The Schönbrunn site is private property subject to the Park Rules displayed and available at any time. The Park Rules and our website make it expressly clear that commercial filming and photography, in particular advertising photography and presentations of any kind, are prohibited in the Schönbrunn Palace site. Photographs of the Schönbrunn site may not be marketed and sold via commercial picture agencies.


Photos for private purposes can be taken in the Palace Park without prior notification and free of charge.
However, no photography is permitted in the Palace.


Driving into the Park area is unfortunately not permitted.


The Park Rules for the protection of the historic Schönbrunn Park can be found here:


The Palace (including the Children's Museum Schönbrunn Palace on the ground floor) can be visited without barriers by wheelchair users. A lift will take you to the display rooms on the first floor (please inform the person at the turnstile).
There are 3 parking spaces for handicapped persons at the main gate (Schönbrunner Schloßstrasse).

Please feel free to give us advance warning; we will be happy to organise everything for you (reservierung[at]schoenbrunn.at).


We make audioguides available free of charge to our guests in 16 languages, and provide written descriptions in 21 languages. The visitors are given the audioguides after the turnstiles.
You can also download the audioguides to your smartphone in advance:


You can buy your tickets online at our e-ticketing shop www.imperialtickets.com or on site at the ticket office.

The advantages of the online ticket:

  • Credit card or bank transfer
  • You can print the ticket yourself
  • Can be ordered worldwide 24 hours a day
  • No queueing at the ticket office

Detailed area plan of Schönbrunn site can be found here


You can enter the Palace Park free of charge during opening hours. If you wish to visit to the Schönbrunn special attractions, such as the Privy Garden, the Orangery Garden or the Maze, you need to purchase individual admission tickets.