Information about non-cash payment Voucher system
The precondition for payment by voucher is the conclusion of a voucher agreement and a SEPA B2B - direct debit authorisation for customers in EU, EWR, Swiss or Monaco.
Customers who are not in the EU, EWR, Swiss or Monaco must deposit a payment of € 800 as security which remains with the SKB until the termination of the voucher agreement and cannot be set off against current payments. In subsequent years the maximum monthly turnover will be used to calculate the sum deposited as security, in the event that this exceeds € 800.
Please note that all bank charges for the remitting of payment from abroad must be borne exclusively by yourself.
Please note that any delay in payment from you will result in immediate blocking of our voucher agreement.
Following the conclusion of a voucher agreement and the issuing of a direct debit authorisation or the depositing of a security payment we will send you the log-in for our online reservation system.
If you are interested in our voucher payment system please complete and send the enclosed SEPA B2B authorisation form together with the signed and completed agreement to:
Schloß Schönbrunn Kultur- & Betriebsges.m.b.H.
Attn. Frau Irene Horacek-Pratsch
STB for voucher agreements valid as of 1.4.2019
General Terms and Conditions of the Schloß Schönbrunn Kultur- und Betriebsges.m.b.H. for Voucher Agreements:
Forms & Informations (Download):
Information for student and school groups:
In the case of groups of students a signed document of confirmation bearing the stamp of the university or other tertiary education institution must be presented (download form).
In the case of school groups (10 pupils and above) a signed document of confirmation bearing the stamp of the school must be presented (download form).
T: +43 (0) 1/811 13 - 284
Fax: +43 (0) 1/812 11 06
Available from Monday to Friday from 9 a.m. to 1 p.m.