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Dear Partners in the travel and tourism industry,
Dear Tour Guides,

The tourism marketing team warmly welcomes you to the information pages of Schloß Schönbrunn.
Should you be looking for options for your tourist or day-trip groups that combine culture and history you have landed in just the right place in Schloß Schönbrunn.

Read on and be inspired!


B2B News

  • For all important information regarding the ARRIVAL CENTER SCHÖNBRUNN please click here!

  • SMS Cancellation
    Cancellation of appointments can also be performed with immediate effect in all our houses via text message. This feature replaces our cancellation hotline.
    SMS Cancellation Number: +43 664 814 57 34
    Finde more information here

  • Group size
    Optimization of the maximum group size in Schönbrunn Palace starting from 09.01.2017  to 40 persons.
    Find more informations here

  • New Standard Terms of Business for voucher partners
    As already announced, significant improvements have been made to the reservation platform and the voucher handling procedure in the course of the restructuring of our voucher system for all our sites. From 1.2.2016 you will be subject to the STB. 

  • The key points of the new arrangements:
    Paperless reservation and ticket collection – the reservation number will replace the voucher for groups – no longer any need to paste barcodes (except for FIT customers)
    Conclusive identification at the time of collection by means of the new guide ID cards
    Invoicing to client (=party making the reservation)
    New cancellation arrangements (free up to 48 hrs before agreed time, thereafter € 50.- cancellation charge / € 100.- no-show charge per group) with reminder function and text message cancellation
    New functions on the reservation platform (overviews, reservation confirmations etc.)
    Conversion will take place at all sites step by step, beginning with Schönbrunn

 

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