Dear Partners in the travel and tourism industry,
Dear Tour Guides,
The tourism marketing team warmly welcomes you to the information pages of Schloß Schönbrunn.
Should you be looking for options for your tourist or day-trip groups that combine culture and history you have landed in just the right place in Schloß Schönbrunn.
Read on and be inspired!
- SMS Cancellation
Cancellation of appointments can also be performed with immediate effect in all our houses via text message. This feature replaces our cancellation hotline.
SMS Cancellation Number: +43 664 814 57 34
Finde more information here
- New Standard Terms of Business for voucher partners
As already announced, significant improvements have been made to the reservation platform and the voucher handling procedure in the course of the restructuring of our voucher system for all our sites. From 1.2.2016 you will be subject to the STB.
- The key points of the new arrangements:
Paperless reservation and ticket collection – the reservation number will replace the voucher for groups – no longer any need to paste barcodes (except for FIT customers)
Conclusive identification at the time of collection by means of the new guide ID cards
Invoicing to client (=party making the reservation)
New cancellation arrangements (free up to 5 hrs before agreed time, thereafter € 50.- cancellation charge / € 100.- no-show charge per group) with reminder function and text message cancellation
New functions on the reservation platform (overviews, reservation confirmations etc.)
Conversion will take place at all sites step by step, beginning with Schönbrunn
- VAT increase as of 1 May 2016:
As part of the fiscal changes, the Austrian government has decided to increase VAT on museum visits from 10% to 13% with effect from 1.5.2016. The SKB will therefore adjust the end-customer price with effect from the start of the new season on 15.3.2016. You will be charged the new voucher prices with effect from 1.5.2016.