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Arrival Center Schönbrunn


As a UNESCO World Heritage Site and Austria’s main tourist attraction, Schönbrunn Palace is world-famous. In future a newly designed, harmonised entrance zone will provide an attractive access to the palace and blend in aesthetically with the historical setting.

 

Improved access to the UNESCO World Heritage Site

An important part of the redesign is the creation of a new footpath with green areas and newly planted trees along the Wiental river course leading from the Underground station and from the parking space; this will greatly enhance the access situation to the main entrance of Schönbrunn Palace.

Traffic calming and sustainability

A key part of the redesign is a new and improved traffic management system and an extension of parking availability. The new bus park means that the parking spaces are now no longer required in front of the palace; this will open up the view of the street-side façade of the palace ensemble; it also brings order into the access situation for drivers and has a positive effect as well on the traffic flow on Schönbrunner Schlossstrasse.

Easy and convenient access through transparency

A storage facility for group baggage, barrier-free and modern sanitary facilities, a shop with store and back-office area, a group ticket office and a roofed-over bus exit stop – integrated into the ground-floor Group Centre Building with cellar underneath; in future, all this will provide for a newly created, integrated “Arrival” for all visitors and all their needs.

Visitor-flow management

In view of the constantly growing interest in Austria’s number one tourist attraction, the new Schönbrunn Group Centre promises an attractive, modern access for optimising the flow of visitors. The aim: A fundamental improvement in transport logistics and a more amenable access zone to the palace – regardless of whether guests wish to reach Schönbrunn via public transport, bus, car, bicycle or on foot.

 

KEY DATA & IMPORTANT INFORMATION

 

• 48 parking spaces for buses

• Green zone planting with approx. three hundred trees

• Project Launch of building component 1 (Arrival Centre Building/bus park) = september 19th, 2019

• Completion of building component 2 (car park/photovoltaic system /power recharging stations) = mid-2020

• During the bus park construction period, the already existing APCOA bus park remains in operation. During the car park construction period, the bus park can also by used by cars.

• Buses have a time slot of thirty minutes at their disposal for their guests when exiting and entering, drive-in and –out free of charge.

• Roofed bus alighting point

• Coach drivers have a free water intake and a recycling point for their disposal

• Group Center Schönbrunn with group ticket office and souvenirshop, lockers and toilets

Opening Hours for ticket offices

1 April to 30 June from 8 am to 4.45 pm

1 July to 31 August from 8 am to 5.45 pm

1 September to beginning of November from 8 am to 4.45 pm

Beginning November to 31 March from 8 am to 4.15 pm

Opening hours of shop pay desk, lockers and toilets

all year round from 7.30 am to 7 pm

Important for programme planning: Because of the alteration in visitor-flow management, you will have to calculate time-slots for visitors’ tickets based on the longer walk of around thirty minutes from the Group Center Schönbrunn to the entrance turnstile!

• Booked time-slot = entrance at the turnstile in the palace

• Please note that reserved tickets must be picked up at the ticket office in the Schönbrunn Group Center, at the latest thirty minutes before the viewing time slot, otherwise the reservation is cancelled.

When there are high visitor numbers, admission cannot be guaranteed for late arrival at the turnstile

As of the opening of the parking facilities, tickets pick-up is EXCLUSIVELY for  groups.

• Media representatives will find information in the press corner.

Overview plan Schönbrunn including Arrival Center for download.

Informationfolder for groups at the Arrival Center for download.

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